8 tips for new entrepreneurs

Jeff Richards, entrepreneur turned VC recently shared his thoughts on what he’d recommend to entrepreneurs now looking from the other side. It struck such a core with me that I’m going to post it here, it’s thoughtful and true.  


1) Keep your options open. The smartest second- and third-time entrepreneurs I see raise capital in a very focused and efficient manner. They preserve option value at each stage of the company’s growth and make conscious decisions about how to proceed in each funding round. I learned this the hard way in my first company, where we raised capital at a $250M valuation and essentially priced ourselves out of an attractive M&A opportunity. I can’t tell you how many companies I see that would be terrific $50M-100M acquisition targets, but lose that option because they’ve raised too much capital.


2) Hire the best talent you can find.  I really can’t say enough about this. The bottom line is A players may cost 50% more than B players, but will add 10X the value. Talent wins. Be proactive and always on the lookout for impact players.


3) Take advantage of the moment, and run like hell. Great entrepreneurs don’t wait. When they’re onto something, they move aggressively, and don’t spend time thinking about Plan B. They realize they have a window of opportunity, and they jump through it. I meet with many companies who are the number two or three player in their space, and the CEO often can’t figure out why the number one player is kicking his/her butt. The number one player is aggressive, maniacally focused on growth, moving fast, and delivering for customers. The followers are often bogged down by customer/product/board/funding issues. In short, #1 sees speed bumps and jumps them, whereas #2 and #3 see roadblocks and spend time trying to figure out how to go around them.


4) Work with great investors. This doesn’t necessarily mean the headline-grabbing VCs you read about on TechCrunch. Don’t get caught up in the hype. Focus on VCs who have built winners in your space and reference well with entrepreneurs and CEOs. They’ll make a difference.

5) Play bigger than you are. Create a market impression that is greater than reality. This has to be done carefully – history is littered with companies that failed to live up to the hype – but done well it can really boost your company’s prospects. Artfully tooting your own horn is part marketing, part PR, and part an aggressive approach to today’s social platforms.  The key is to not just talk about how amazing your company is, but to show how you’re succeeding with key customers, business milestones, analyst and media coverage, and key new hires. 


6) Find and leverage mentors. There are many amazing CEOs  who love nothing more than to help young entrepreneurs build great companies – you just have to ask for their help. You’ll be amazed and the nuggets of wisdom you pick up from CEOs who have “been there, done that.”


7) Be honest and transparent. The most successful entrepreneurs I know are transparent with their team and with their board. They stay in regular communication with their board members and treat board meetings as an opportunity to have a meaningful discussion around core issues – not as a sales pitch. Your board and investors are “in the boat” with you, and fully invested in helping you build a winning company. If you have to constantly “sell” your company to your board members, you’ve got the wrong board members. 


8) Enjoy the ride. I started my first company when I was 25, and by the time I was 30 we had raised more than $100M and hired 400 employees. It was awesome, but I was immensely stressed. The second time around, I surrounded myself with better talent, raised less capital, and had a lot more fun (and a better outcome). Great entrepreneurs have that unique DNA that makes them relentlessly focused on building something great, and it’s a 24×7 thought process. However, the difference I see between first-time entrepreneurs and second-time entrepreneurs is that veterans are typically enjoying the ride. They’ve figured out how to make time to have fun, spend time with family and friends, and still build a great company.


Jeff Richards is a partner with venture capital firm GGV Capital and former co-founder of R4GS and Quantum Shift.  Twitters at @jrichlive.
Article was from Venture Beat, read it here 

Most app downloads are in the weekend

When should you release your app? Perhaps in the weekend if you want high download figures. According to this chart at least…

While the the Android marketplace and Apple’s App Store may have different user bases, both Distimo and Google show that the busiest time for app downloads is the weekend.

The most popular time for users to download Android apps is Sunday at 9:00 pm.

Numbers from Distimo, app tracking company, via InsideMobileApps article

It’s a world of opportunity!

Seen at Gatwick Airport’s HSBC billboards.

Old giants beat Apple in China

Many smartphone manufactorers reported strong sales in China this year. And the old giants are still in the lead.

24 million smartphone units were shipped to China in Q3 2011. Nokia has 28% of the sales with its mishmash of operating systems and Samsung 17%. China accounted for 12% of Apples total sales in 2011, up from 2% in 2009. But Apple still doen’t even get it’s own listing here, it’s just in “others”

Like in many other areas outside the US and Western Europe the new wave of cheap androids are making the biggest splashes in the new purchase statistics.

As an entrepreneur this is something I find very interesting. I noticed the same pattern of explosive growth in popularity of cheap android phones in Africa earlier this year. When technology gets cheaper it moves into a new circle of the population, these people will have different circumstances and behaviours compared the people we are building apps for today. This always represents new opportunities for entrepreneurs as the big corporates are often slow to spot this change. 

Source: Mashable article

Should you be thinking China?

This week China surpassed the US in amount of smartphones distributed. 24 million units were shipped to China in Q3, more than the 23.3 million shipped to the US

This creates opportunities in apps, mobile commerce and mobile distribution models for the fast thinking entrepreneur.

My thinking is that mobile entrepreneurs and businesses should be throwing a lot of energy into understanding the Chinese consumer. What do they like? how are they used to technology working? and what isn’t being done well today?

Certainly for my own company Everplaces China is extremely interesting. The travel industry has doubled on turnover the last ten years and international arrivals are expected to reach 1.6 billion travelers in 2020. The majority of these are Chinese. There is an entire new generation of middle class who can now afford to travel. This is a brand new thing for them, what will they want from this experience? How can we build the tool that helps them the best?

Getting into a new market is a number of small steps in the beginning to start to understand the requirements for the consumers there. So even if you’re not going to be doing business in China tomorrow, perhaps today is the best time to start.

Personally I’m in the social mobile location space - a red ocean market in the US. But not in China. So I will definitely accelerate my learning.

Article which inspired this post came from Mashable.

Data source: Boston based Strategy Analytics

Facebook on doing business

Today we had a nice visit from Facebook here at Founders House. Here’s the best from the talk:


John Ndege is from their New York department. He was at Founders House talking about how to work best with Facebook if you’re a startup or a developer. He also shared some fun anecdotes of how its been being at the company from when they had 8m users to the 800m users they have today. Here are the highlights: 

- Be nice to your users. Both because it’s right but also because it actually pays off. We (Facebook) try to do advertising in the least obtrusive way. If we crammed users’ experience with ads we’d make more money in the short run, but lose them in the long run. 

- Be relevant to the purpose people are in there for if you want to get the Facebook effect. People are typically there sharing their experiences, not to buy things, therefore brand advertising often works better on FB than getting people to buy things. So, awareness over sales.

- Get into the engine of stories. Perhaps the most powerful part of FB is the stream. So work on getting into this by communicating via stories users will want to pass on, or even better, let them make their own stories which involve you. 

It was really nice to get visit from FB, they’ve recently started getting more active in reaching out to the startup and development community. John also confirmed that being a platform is a key mission.

Follow: 

@facebook
@johnndege
@instagram (thank for photo) 

Fact: Foreigners are good for your economy (stats)

As many other liberals and humanists I am sad about the last decade’s growing negativity towards foreigners in my country.

All over Europe right wing parties are voted into parliament, often to fight “foreigners from taking our jobs and benefits”. Here’s some facts which proves exactly the opposite:

Ian Goldwin from Oxford University has researched how much of the American economy is build by migrants. Read it and weep Europe: 

- More than half of Silicon Valley Startups are started by migrants. 

- Migrants outnumber native-born americans 3 to 1 in Nobel Prize winners and Academy Award winners

- Migrants account for two thirds of the US engineering workforce. And more than 50% of engineering/ science doctorates.

- Inventors of international patent applications from the us are 40% migrant (72% at Qualcomm)

- Google, Intel, PayPal, eBay and Yahoo are started by migrants.

I quote “Short-sighted policies to curtail immigration backfire and lead to slower growth and higher unemployment”

Amen!

A side note: The state of Denmark: 

Totally contrary to this, is how we in treat people here. The principal of Copenhagen University is quoting a survey in a national paper* today saying that 25% of international students in Denmark feel downright ”isolated”

Only 1 in 3 foreign students manage to get a job after graduating from our universities, so we manage to attract the talent, we just show them the door afterwards! So it is the fault of employers not the universities. (come to the startup scene, we hire on merit, not origin)

According to DI**  we’re going to be short of 30,000 highly educated workers in 2030. 

Quote again, this time from Shakespeare. “There’s something rotten in the state of Denmark”

Sources:
* Berlingske 
** Danish industry association
Wired Magazine 

How to use Angel List to raise money

I read an excellent post on Boost Innovation  on how to use the Angel list to raise money if you’re a startup. Here is some practical, hands on advice from an entrepreneurs who did it himself. Matt Thazhom, CEO of PowerInbox 

BI: How long did it take to raise your seed round?
MT: We got our first commitment within a week of posting on AngelList. It then took about 3 months to get to our first closing.

BI: How many folks participated in it?
MT: 27 (a few VCs and a number of angels) 

BI: How did you generate interest on AngelList?
MT:   A great referral – Rob Scoble did a video on us at his home. Afterwards he offered to refer us on AngelList. 

If you have any activity on AL, they send out an update on you at the end of the week. Update your profile every Thursday so you show up in the update emails. When an investor wired in the funds, we immediately added them to our AL profile because AL sends out an email to all followers of that investors so its a way to get exposure in between the weekly update emails.

BI: Did you have a specific strategy for approaching investors on AngelList?
MT: For the first closing, our goal was to have the bulk of the funds from VCs because it’s easier to get Angels to fill out the round if you have VCs. And, if you have agreed on terms with your lead VC, then there is no back and forth when an Angel comes on board.

Once the VCs were on board, they recommended us to angels in their network.

For the second closing, our goal was to have as many Boston angels in the round as possible. The reason was that we had just moved to Boston wanted to build as much local support as possible. So I used AngelList’s investor search (http://angel.co/people) to find the most active Boston based angels.

AngelList has a great profile page for each investor (http://angel.co/jfagnan) with links to Linkedin, Twitter etc. I used those to figure out who in my network knew the angels I wanted intros to. I then broke the list into manageable chunks and reached out.

BI: What advice would you offer other entrepreneurs, tips, tricks?
MT: What worked for me is to find a problem that I had to fix because it bothered me everyday. Startups fail because they give up or run out of money. These days it’s usually reason #1. But if you are building something that you want to use everyday, it makes it harder to give up. 

When I quit to start PowerInbox, my wife was pregnant with our baby. I then spent 18 months without any income building the team and product before we got funding. What kept me going was how much I hated the email status quo. Apps in all email is something I want to use as a consumer.

BI: If you had to go back what would you have done differently?
MT: I would get the MVP done as quickly as possible and then head straight to AngelList 

Full article here: http://bostinnovation.com/2011/10/19/qa-with-ceo-of-powerinbox-what-i-learned-from-angellist-startup-tips-tricks/

Thanks to @larshindrics who first alerted my attention to the article. 

 

 

One-night-stands rock for your long tail business strategy!

This morning was the Rugby World Cup final. I would have been more than happy to pay to watch it, but ended up following it on my mobile because the local channels made it too hard to purchase. Long tail starts with what I call The One-Night-Stand buying behavior, and if you get that, then you have lots of chance to sell more. 

In Denmark where I live Rugby is not broadcast. But after some research I could see that the local TV2 actually have the rights - I went straight to their pay-to-view channel happy to shell out to watch the game. (I lived many years in New Zealand so a final including the All Blacks is something that definitely gets me out of bed).  But here’s the thing. You couldn’t buy just the game. You have to buy at least a months’ subscription. In a package of several channels which they had selected for me. And it said clearly than unless I specifically cancel then the subscription continues. I didn’t buy it. 

I have a current obsession with long tail business models. (For those who don’t know the term, it means selling niche products from massive inventory instead of just stocking the blockbusters. So its Amazon for books, iTunes for music etc. They all stock 10 or 30 or 100 times more titles than physical stores, but because of digital distribution they can make a very good business even from selling just a few of each.)

Thinking of whether you can sell your product long tail? Here’s some considerations

- It starts as a one night stand.  Most people want flexible or short term interaction. I dont want a subscription or a pass to watch 10 episodes. I dont trust you yet. I just want to buy this little item. In iTunes it constitutes not having to buy the whole album. 

- You can’t have my number. I just want to watch this and be 100% confident you wont bother me again. So dont ask me to register as a user. Any tiny bit of information requested represents a massive drop off of in purchases.

- Please make it easy. No downloads or complicated installs. I would like for it to work fast and easy. The average consumer is not a hacker. Dont overestimate their understanding of technology.

- Dont upsell too hard. If you force customers to buy bundles you’ve put together (never assume you know how people want things bundled) it is likely they just wont buy it. People hate feeling manipulated.

After the first purchase, once you’ve established trust, you can start making sure you’re not leaving money on the table. But the first transaction is a trust building so dont push it.

There are lots of industries that could sell more with a good long tail strategy - besides european TV channels. When I was the CEO of 23 Video it always amazed me that our conference organiser clients wouldn’t sell cheap tickets for people to watch talks online. Their argument was that then people wouldn’t attend the conference (at the higher price). I totally disagree. There’s lots of talks I’d pay a couple of dollars to watch in the comfort of my office, but would never consider travelling to see. Then the investment in time and money would simply be to high. So the long tail audience of conference talks are not cannibalizing the attendee market. It’s simply different people. 

So far we’ve seen multiple industries revolutionized by the long term business model. Wonder which is next….

The mighty All Blacks doing the Haka. Perhaps the worlds most hair-raising sports ritual. 

PS: They won!

Why and how Amazon built AWS. Here’s the video with @werner - father of the cloud.  

Quite interesting insights on: 
- Long tail businesses
- Scaling
- Amazon’s Strategy

I posted more stuff on this topic a few weeks ago, in case you want to hear more scroll down. Thanks for @HackFwd for the video, you can see more of their videos here

How to write a killer deck to get funded

Your presentation is one of the first steps to articulating your idea, so whether your a startup looking to raise capital, a company wanting to form partnerships or an employee trying to persuade your company to go with your ideas building a strong deck is a core skill. 

I stumbled upon this clear and clean presentation on how to build a deck by Vator.tv and Immad Akhund, the CEO and co-founder of Heyzap. Heyzap has raised $3.5 million to date and is Immad’s third Startup.

For those new to the game - a deck is the new thing instead of a business plan where you send a slideshow of 10 slides instead of 10 pages dull text which no one reads the whole off anyway. It gives you a chance to be concise and to use graphics and show off the visual identity.

I think Immad’s presentations outlines it really well. I hope you like it too. Presentation is only 12 pages but here is the summary:  

- Be confident

- Tell a story

- Include market, team and product

Originally posted on: http://vator.tv/news/2010-12-14-how-to-write-a-killer-deck-and-get-funded

I was so lucky to do a talk with Naveen Selvadurai, co-founder of Foursquare, called “How to find Business Opportunities by Thinking Disruptively” last week at TheConference

Here is Naveen’s talk about how FourSquare was started by two guys part time and now have more than 10million users - all because they disrupted the market. 

On Twitter: @naveen @mediaev 


How to find Business Opportunities with Disruption. My talk from Media Evolution’s The Conference in Sweden this week. 

Key points from the talk: 

- “If I’d asked people what they wanted they would have said faster horses!”  
- “If your grandmother understands it, then you are being too conservative” 
- Which companies are good examples for disruptive concepts?  

I was so lucky to do this talk with Naveen Selvadurai, co-founder of Foursquare and Luke Williams, author of Disrupt. I will be posting their parts of the talk

Follow suggesions related to this talk:
@mediaev @flattr @thornkvist 

The audio track with audience feedback is taken out. Makes it sound quite funny at times. Like I am talking to myself.

How to make your pitch memorable

I was just reminded of an excellent technique to make your pitch structured and memorable, the 4 Things technique. Here’s how:

So, before you start creating your slides, you write down the four major points you want to get across to the investor (or client, or partner etc). These are the overall things you want him to think about you after your meeting. 

An example. Here are my 4 Things on the presentation I am working on.

1) Vision. I want him/her to think “wow, that could be huge”
2) Team. To feel that this team has the drive and expertise to actually make it happen
3) Money. To understand that there is a sound business model to Everplaces (unlike many other consumer web services) 
4) I love simplicity so I’ve scrapped the fourth thing:) 

Your 4 Things could be something else, for instance that the technology is groundbreaking, the time market is critical etc. I’ve based my Things on what I perceive as our competitive advantages over other startups in the same space. Remember that I am fighting to be remembered by a guy who gets pitched five times a day within the same industry.  

You then build your deck/presentation and go through each slide, looking at which Thing every single slide supports. Make sure there is a roughly evenly amount supporting each Thing. And change all those slides that don’t support any of your 4 Things to make them do so. 

Why it works? Because, us entrepreneurs tend to be so excited about our product that we go into way too much details and cover way too much ground. The result is that the VC walks away remembering nothing in particular. Also, it prevents technical founders from talking too much product and tech. It keeps it tight so to say. 

Thanks to @svenningsen for reminding me.  

Love this snippet of conversation between Dropbox CEO and VC. Of *course* there is someone else doing what you are doing. That doesn’t mean they’re doing it well! 
Part of a great presentation by @drewhouston on Dropbox’s first steps. http://slidesha.re/9x5THt  

Love this snippet of conversation between Dropbox CEO and VC. Of *course* there is someone else doing what you are doing. That doesn’t mean they’re doing it well! 

Part of a great presentation by @drewhouston on Dropbox’s first steps. http://slidesha.re/9x5THt